Exclusive Liverpool Chauffeur Company FAQs

Trust, Expertise, and Safety

How do you ensure passenger safety during an executive journey in Liverpool?

Safety is our top priority. Our chauffeurs undergo rigorous training in defensive driving and customer service. All our vehicles are regularly maintained to the highest standards, and we adhere to strict safety and traffic regulations.

Are your Liverpool chauffeurs fully licensed and insured?

Yes, absolutely. All Harrisons of Liverpool chauffeurs are fully licensed, carry comprehensive insurance, and have undergone thorough background checks. You can trust in our complete compliance and professionalism.

What specialized training do your chauffeurs receive?

Our chauffeurs undergo rigorous training in defensive driving techniques, customer service protocol, and local area knowledge. We also offer an enhanced security service with Close Protection Officers upon request for clients requiring maximum safety and discretion.

Where can I find information about your chauffeurs' professional qualifications?

To ensure full transparency and trust, we maintain high standards. Details on our fleet maintenance and driver compliance are available upon request, and you can learn about our chauffeurs' expertise on our ‘Meet the Team’ page by clicking here.

Liverpool Service & Coverage

What specific areas do your chauffeur services cover in Liverpool and the North West?

We primarily serve Liverpool and the entire Merseyside region but are frequently booked for longer journeys across the UK, including major cities like Manchester and London. We welcome all requests.

Do you offer airport transfer services to and from Liverpool and Manchester airports?

Yes, we provide reliable airport transfers to and from all major UK airports, including Liverpool John Lennon Airport (LPL) and Manchester Airport (MAN).

Can HHS Luxury provide personalised city tours or event transport?

Yes, we offer personalised city tours led by chauffeurs with extensive local area knowledge. We also specialize in transport for corporate events, TV/Film production, and discreet travel for VIPs and Music Artists.

How do you handle flight delays or early arrivals?

We monitor flight statuses in real-time to adjust the pickup time accordingly. This ensures your chauffeur is ready precisely when you land, regardless of any last-minute schedule changes.

Is there a complimentary waiting time included in your airport transfer service?

Yes. We offer a generous, complimentary waiting period of 60 minutes after your flight lands. Beyond that time, additional waiting charges may apply.

Booking, Logistics, and Amenities

What is the easiest way to book your chauffeur service?

You can book quickly and securely through our website's online booking form here. We also accept bookings via phone, email, or WhatsApp.

How far in advance should I book my executive chauffeur?

We highly recommend booking at least 24 to 48 hours in advance to guarantee your preferred vehicle and service availability, especially for corporate travel and special events.

What is your cancellation policy?

Cancellations made more than 48 hours before the scheduled service incur no charge. Cancellations within 48 hours of the scheduled pickup time may be subject to a fee.

Do you offer full-day or hourly hire packages?

Yes. We offer flexible service packages including hourly, half-day, and full-day hire to suit both corporate roadshows and private event needs.

Can I set up a corporate account with tailored billing?

Yes, we provide corporate accounts with tailored, flexible billing options specifically designed to meet the needs of our business clients. Please contact us directly to arrange this.

Do your executive vehicles have Wi-Fi and complimentary refreshments?

Yes. Complimentary bottled water is provided in all vehicles. Most of our vehicles are also equipped with Wi-Fi for your convenience; please mention this need during booking.

Are child seats available for family journeys?

Yes, child seats are available upon request. Please ensure you specify the requirements (age/size) when making your booking so we can guarantee a suitable seat.

Is gratuity (tipping) included in the final fare?

No, gratuity is not included in the fare and is left entirely to your discretion.

General questions we’ve previously been asked

What is the key difference between a chauffeur and a standard taxi driver?

A chauffeur provides a higher level of executive service, focusing on professionalism, personal discretion, advanced driving skills, and meticulous attention to detail, typically using luxury vehicles.

Are HHS Luxury chauffeur services available 24 hours a day, 7 days a week?

Yes, our professional chauffeur services are available 24/7 (around the clock), every day of the year, including all public holidays.

Is smoking or vaping allowed inside your executive vehicles?

No, smoking and vaping are strictly prohibited in all HHS Luxury vehicles. This ensures a clean and pristine environment for every client.Important compliance and cleanliness detail that reflects professional standards.

How are your chauffeur service rates calculated?

Our rates are calculated based on key factors: the luxury vehicle type selected, the duration of the service, the total distance traveled, and any specific requests.